Terms and Conditions

Salty Raine is an independent swimwear brand based in Florida, USA. We design and sell high-quality swimwear and hats inspired by the ocean lifestyle.

By using our website or making a purchase, you confirm that you are at least 18 years old, or have consent from a parent or guardian, and that all information provided is true and accurate.

We reserve the right to update, change, or modify these Terms at any time. The most recent version will always be available on our website.

Orders & Payments

All orders are subject to acceptance and product availability.

Prices are listed in U.S. dollars (USD) and may change without notice.
Payment must be completed at checkout using accepted methods such as credit/debit cards or approved online payment services.
We reserve the right to cancel or refuse any order if fraud, misuse, or error is suspected

Intellectual Property

All content on www.saltyraine.com —including designs, logos, photos, text, and graphics — is the exclusive property of Salty Raine and protected by copyright and trademark laws. You may not copy, reproduce, modify, or distribute any materials from this website without prior written consent.

Limitation of Liability

While we strive to ensure our website and products are accurate and reliable, Salty Raine is not liable for:

Errors or interruptions on the site.
Any loss, damage, or injury resulting from product use, shipping delays, or third-party services.

All purchases are made at your own discretion and risk.

Privacy

We value your privacy. Any personal information collected (such as name, email, and shipping address) is used solely for order fulfillment and customer communication. For more details, please refer to our Privacy Policy.

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, USA. Any disputes shall be handled in the courts of Broward County, Florida.

Return and Refund Policy

At Salty Raine, we take pride in crafting high-quality pieces that capture the spirit of the ocean and the freedom of coastal living. Your satisfaction matters deeply to us. Please read our full refund and exchange policy below.

Refunds

We offer refunds for items that arrive damaged, defective, or incorrect.

To request a refund:

Contact thesaltyraine@gmail.com within 7 days of receiving your order.
Include your order number, photos of the item, and a brief description of the issue.
Once approved, you’ll receive detailed instructions for returning the product.

Refunds are issued to your original form of payment within 5–10 business days after we receive and inspect the item. Please note that original shipping fees are non-refundable.

We do not issue refunds for sizing errors, change of mind, or normal wear. For those situations, exchanges or store credits may be available (see below).

Exchanges

We understand that fit and feel are important — especially for swimwear. We gladly offer exchanges on eligible items.

To qualify for an exchange:

The request must be made within 14 days of delivery.
The item must be unworn, unwashed, unaltered, and in original condition, with all tags and hygiene liners intact.
Sale items, and custom pieces are final sale and cannot be exchanged.

Once your return is received and inspected, we’ll notify you via email. If your requested size or style is unavailable, a store credit will be issued for the product’s value.

Customers are responsible for return shipping costs, unless the exchange is due to a Salty Raine error (e.g., wrong or damaged item).

Additional Information

All returns are subject to inspection for quality and hygiene.
Items that do not meet the return criteria will not be accepted or refunded.
We reserve the right to modify this policy at any time without prior notice.

If you have any questions about our policy or need assistance with your order, please reach out — we’re happy to help. 📧 thesaltyraine@gmail.com 🌐 www.saltyraine.com 📍 Florida, USA

Terms and Conditions

Return and Refund Policy

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